Shipping & Delivery
At Exotic Snacks Wholesales, we are committed to delivering your favorite international snacks, candies, chocolates, and beverages safely and efficiently. We understand the importance of timely delivery, especially for our wholesale customers, and we work hard to ensure that every order is handled with care.
Please review our Shipping & Delivery Policy below before placing your order.
1. Shipping Method
Orders are processed after payment has been received and confirmed.
Please allow 1–2 business days for order processing, verification, and preparation for shipment. Large wholesale orders, bulk purchases, or orders requiring special handling may require additional processing time.
Orders placed on weekends or public holidays will generally be processed on the next business day.
2. Shipping and Delivery Times
Our estimated delivery timeframe is 2–4 business days for eligible domestic shipments, depending on the destination, product availability, and shipping service selected.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, severe weather, holidays, customs inspections, or other circumstances beyond our control.
For large wholesale orders, pallet shipments, or international deliveries, please contact our sales team for a delivery estimate before placing your order.
3. Shipping Costs
Shipping charges depend on several factors, including:
The destination and delivery address.
Pallet or shipment size
Weight and dimensions
Number of Pallets
The shipping method
Free shipping for bulk orders
Special handling requirements for beverages, bulk orders, or oversized shipments.
Applicable shipping fees will be communicated during the ordering process or before your order is finalized.
Free shipping may be available for qualifying orders in eligible locations, subject to our current shipping offers and order requirements. Please contact us to confirm eligibility.
4. Wholesale and Bulk Orders
We welcome wholesale orders from retailers, resellers, convenience stores, distributors, and other businesses.
Large-volume orders may require special packaging, palletized shipping, or freight transportation. Shipping costs and delivery arrangements for these orders will be confirmed before shipment.
For wholesale shipping quotes, please provide your order details and delivery address to our sales team.
5. Order Processing
We aim to process and ship orders within 48 hours after payment payment confirmation, whenever inventory and shipping arrangements allow.
Same-day shipping may be available for certain orders when requested and when logistics permit.
Processing times vary during weekends, holidays high-volume periods, or when additional freight arrangements are required.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address, including the correct street address, postal code, contact number, and any relevant delivery instructions.
Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that address changes can be made once an order has been processed or dispatched.
Additional shipping charges may apply if a package must be redirected or reshipped because of an incorrect or incomplete address.
7. Estimated Delivery Times
Estimated delivery times vary according to the destination, carrier, shipping method and order size.
Typical estimated time frame include:
US domestic shipments: approximately 1-2 business days
Canada shipment: approximately 1-5 business days
International airfreight shipments: 5-7 business days
These are estimates only and are not are guaranteed delivery dates. Carrier delays, weather, customs, and other circumstances may affect delivery times.
8. Damaged, Missing, or Incorrect Orders
We take care to package orders appropriately for transportation. However, if your order arrives damaged, contains incorrect items, or appears to be missing products, please contact us as soon as possible.
To help us investigate and resolve the issue, please provide:
Your order number.
A description of the problem.
Clear photographs of the damaged products, packaging, or items received, where applicable.
We will review the information and work with you to determine an appropriate resolution in accordance with our applicable policies.
9. Delivery Delays
Although we make every effort to deliver orders within the estimated timeframe, we are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, public holidays, incorrect addresses, or other events outside our reasonable control.
If your shipment appears to be delayed, please contact us so we can assist you with available tracking information.
10. Undeliverable Packages
Packages may be returned to us if the delivery address is incorrect, the recipient is unavailable, delivery is refused, or the carrier cannot complete delivery.
If an order is returned, we will contact the customer to discuss the available options. Additional shipping or redelivery charges may apply.
11. Contact Us
If you have questions about shipping costs, delivery times, order tracking, or wholesale shipping arrangements, please contact us.
Exotic Snacks Wholesales
Email: sales@exoticsnackswholesales.com
Website: https://www.exoticsnackswholesales.com
We appreciate your business and thank you for choosing Exotic Snacks Wholesales. We look forward to serving you and delivering exciting flavors from around the world.